Shippersfriend.com, LLC has provided this privacy statement in order to demonstrate our commitment to the privacy of our clients. The following explains our information gathering and dissemination process and procedures for the shippersfriend.com web site.

Shippersfriend.com gathers certain information for various purposes. We use the information gathered to market and improve upon the services we offer and to improve our web site functionality and content. We also use the information to contact clients and/or vendors with various updates regarding our services and technology, and for other marketing purposes. If you have any questions regarding this privacy statement, please feel free to contact customer support at customerservice@shippersfriend.com or call 662-289-9204.

IP Addresses and Cookies
We use the IP address of our clients to help identify and diagnose technical problems and to assist in the administration of our web site. As the web site evolves, we will also use cookies to help us recognize our clients and provide better functionality of the web site.

Information Collection
During the enrollment/registration process, shippersfriend.com asks users to provide contact information using our client registration form. The e-mail information will be used to provide access information. The clients’ contact information will also be used for account purposes, i.e. address verification, shipment confirmations, etc. We will also use this information to contact clients regarding updates to services, technology, etc.

During the shipping process, Shippersfriend.com requests information from the client in order to accurately process their shipment. This includes addresses and contact information for the shipper and the consignee, commodities being shipped, packaging characteristics, and date/time of the shipment. This information is used to schedule the shipment with one of our core carriers and to forward all necessary documents to shipping and/or receiving parties. All of this information is required in order to accurately process the shipment request.

Shippersfriend.com will allow users to create an address book in order to simplify and expedite the shipment scheduling process. This information may be accessed by Shippersfriend.com in the event a tendered shipment becomes distressed and cannot be delivered.

Information Sharing and Access
Information that is gathered for the purpose of creating accounts, such as names, addresses, e-mail addresses, etc., is used solely by management and employees of Shipppersfriend.com. This information is not shared with or disseminated to any outside sources.

Shipment information is electronically submitted to the freight carrier chosen by the shipper or the shipper’s agent. Shippersfriend.com does not share any user’s information with any third parties for any purposes beyond what is required for shipment administration. Carriers have no direct access to any of our databases.

Advertising and Pop-Ups
Shippersfriend.com does not sell advertising on our web site. Any advertisements and/or pop-ups that appear on our web site are not served by Shippersfriend.com and are in no way encouraged or endorsed by Shippersfriend.com.

Security
The Shippersfriend.com web site has security measures in place to protect our clients and their information that is under our control. We will be using a firewall to verify access to the Shippersfriend.com system. Client access will be restricted by the implementation and use of e-mail addresses and passwords.

Correct/Update
Shippersfriend.com provides clients the following options for changing and/or modifying information regarding their account:

  • E-mail your request to customerservice@shippersfriend.com
  • Contact client support at 662-289-9204
  • Mail written instructions to:
            Shippersfriend.com, LLC.
            PO Box 973
            Kosciusko, MS 39090
Please check this privacy statement periodically for any changes and/or updates.

Copyright © Shippersfriend.com, 2006. All Rights Reserved